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Can Send But Cannot Receive Mail

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==== Required information ====
- iRedMail version:
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):
- Linux/BSD distribution name and version:
- Related log if you're reporting an issue:
======== Required information ====
- iRedMail version: 0.8.5
- Store mail accounts in which backend (LDAP/MySQL/PGSQL):  MySQL
- Linux/BSD distribution name and version: Ubuntu Server 12.04.3 LTF (32bit)
- Related log if you're reporting an issue:
====
This seems to be a frequent question and I've read through a number of threads yet I cannot seem to pinpoint and resolve my problem.

I decided I wanted to learn about mail servers and wanted to create and host my own. To do this I created a new virtual instance of Ubuntu 12.04.3 LTS 32 bit on Amazon's EC2 network. From a fresh instance I installed iRedMail according to the Ubuntu instructions provided under the Documents section. Once that was done I used to the admin panel to create preferred username, and from that account have had success in sending mail. Everything works fine there.

I cannot however, receive mail. The first thing I did was check my MX record. The MX record appears properly set, and when I use the MX look up tool at mxtoolbox.com the record is returned pointing to the IP addess that the mail server is hosted on. Using the same website, I used their SMTP test.

Test    Result   
    SMTP Reverse DNS Mismatch    Warning - Reverse DNS does not match SMTP Banner   
    SMTP Reverse Banner Check    OK - 111.222.333.444 resolves to mail.server.location (changed for privacy obviously!)
    SMTP TLS    OK - Supports TLS.   
    SMTP Connection Time    1.357 seconds - Good on Connection time   
    SMTP Open Relay    OK - Not an open relay.   
    SMTP Transaction Time    3.994 seconds - Good on Transaction Time

Everything seemed to come back ok. From the documentation I've read thus far I believe I'm done everything correctly, and am stumped to why I can''t receive mail although the domain does seem to be pointing it to the correct place. Any ideas? I've provided as much information as I can think of. If there is anything else please let me know and I'll provide it. Thanks in advance everyone


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